La Valise Tulum for Celebration & Cultural Immersion

"My wife, our two daughters (22 & 18), and I spent a week at La Valise in Tulum, and it was, without a doubt, the most luxurious and memorable vacation we have ever enjoyed. From the moment we arrived on the jungle side of the property until the very last sunrise on the beach, every detail was thoughtfully curated, every staff member went above and beyond, and the resort's design made us feel both pampered and completely at ease. Below is a full account of our stay, with special shout‑outs to the wonderful team members who made it all possible. --- ### Arrival & First Impressions We were greeted at the entrance by **Jorge**, who gave us a warm welcome and an informative tour of the property. Jorge's enthusiasm was infectious; he pointed out the private plunge pools, the rolling‑bed suites, and the best spots for sunrise on the beach. His knowledge of the resort's layout and his genuine smile set the tone for the entire week - we felt instantly safe and cared for. The check‑in process was swift, and we were escorted to our two jungle‑side suites. Each suite is a masterpiece of modern tropical design: a king‑size "rolling" bed that slides effortlessly onto the private patio, an outdoor shower framed by lush foliage, and a personal pool that feels like a secret oasis. The rooms also feature a rooftop terrace with a hammock, perfect for sipping a cold drink while listening to the jungle's gentle chorus. --- ### The Rooms - Private Luxury in the Heart of the Jungle **Suite 1 - Mother's Retreat** - King‑size rolling bed - the most comfortable we've ever slept on. - Outdoor shower with rain‑like flow, surrounded by tropical plants. - Private plunge pool - crystal‑clear water that stayed warm all day. **Suite 2 - Daughters' Hideaway** - Identical layout, giving us the freedom to enjoy separate spaces while staying together. - Rooftop hammock - a favorite spot for sunrise yoga and late‑night stargazing. Both suites were immaculately cleaned each day, with plush towels, high‑quality bath amenities, and thoughtful touches such as fresh fruit and a handwritten welcome note. The seamless indoor‑outdoor flow truly embodies La Valise's "jungle meets sea" philosophy. --- ### Dining - Beachside Breakfast & Culinary Delights Each morning we dined at the **beachside restaurant**, where the sunrise painted the Caribbean Sea in shades of gold and pink. The breakfast buffet featured fresh tropical fruits, made‑to‑order omelets, artisanal breads, and a selection of Mexican pastries. The service was attentive yet unobtrusive; **Selzin** always remembered our coffee preferences and ensured our table was set just the way we liked it. For lunch and dinner we explored the resort's two main venues: **La Valise** (beachfront) and **NÜ** (jungle side). Both restaurants emphasize locally sourced ingredients, sustainable seafood, and inventive Mexican cuisine. Highlights included: - **Ceviche** with freshly caught snapper, lime, and a hint of habanero. - **Grilled octopus** served on a bed of jungle greens, drizzled with a smoky chipotle glaze. - **Mole poblano** that perfectly balanced sweet, bitter, and spicy notes. The staff at both venues-**Letty**, **Elias**, and **Manuel**-were knowledgeable about the menu, offered excellent wine pairings, and made us feel like honored guests at every meal. --- ### Pool Area & Beach - A Tropical Playground The main pool area is a work of art: turquoise water surrounded by natural stone, vibrant tropical plants, and stylish lounge chairs. The **tanning beds** were a welcome addition for those who love a sun‑kissed glow, and the nearby bar served refreshing cocktails (the passion‑fruit mojito quickly became a family favorite). We spent many afternoons lounging by the pool, watching the kids splash in the water while we relaxed under the shade of a thatched pergola. The **pool staff**, led by **Iker**, kept the area spotless, refreshed towels promptly, and even offered complimentary sunscreen. The beach itself is a pristine stretch of white sand and calm Caribbean waters. The resort's private beach access meant we never had to fight crowds, and the gentle waves were perfect for a quick dip after a day of exploring Tulum's ruins. --- ### Activities & Safety La Valise offers a curated list of excursions-snorkeling in the cenotes, guided tours of the Mayan ruins, and private yoga sessions on the rooftop. We booked a **cenote tour** through the concierge, and the guide was punctual, knowledgeable, and respectful of the environment. Safety was never a concern. The resort's staff are trained in first‑aid, the property is well‑lit at night, and the security team (including **Anahi**) performed discreet patrols that made us feel protected without intruding on our privacy. Our daughters, both young adults, appreciated the sense of security that allowed them to explore the surroundings independently. --- ### Final Thoughts - Why La Valise Is the Ultimate Tulum Experience La Valise is more than a resort; it is a sanctuary where luxury meets nature. The combination of **exquisite jungle‑side suites**, **exceptional dining**, **stunning pool and beach spaces**, and **personalized service** creates an unforgettable experience. A special thank you to the entire team: - **Jorge** - for the warm welcome and flawless orientation. - **Selzin** - for the attentive breakfast service and thoughtful touches. - **Letty**, **Elias**, & **Manuel** - for making every meal a culinary adventure. - **Iker** - for keeping the pool area immaculate and inviting. - **Anahi** - for ensuring we always felt safe and secure. If you are looking for a luxurious, family‑friendly getaway that blends the serenity of the jungle with the beauty of the Caribbean, look no further than La Valise. We left Tulum with hearts full of gratitude, sun‑kissed skin, and a promise to return next year. Five stars-without hesitation!"

"La Valise Tulum is an absolute gem, offering a perfect blend of luxury and authenticity. From the moment you arrive, you're welcomed with warm hospitality and a level of personalized service that makes you feel truly special. The hotel's design is stunning-elegant yet deeply connected to nature. The rooms are beautifully decorated with handcrafted details, natural materials, and an effortless bohemian-chic aesthetic. Some suites even offer beds that can be rolled out onto a private terrace, allowing you to sleep under the stars while listening to the soothing sound of the waves. It's a magical experience you won't find anywhere else. The location is unbeatable, right on a pristine stretch of Tulum's famous beach. The atmosphere is peaceful and intimate, making it the perfect escape for those looking to unwind in a luxurious yet authentic setting. Every detail, from the carefully curated decor to the organic toiletries, is thoughtfully designed to enhance your stay. Service is impeccable-attentive yet discreet. The staff goes above and beyond to ensure your experience is unforgettable. Whether it's arranging a private dinner on the beach or offering tailored recommendations, they make you feel like a VIP. If you're looking for a chic, exclusive retreat that captures the true essence of Tulum, La Valise is the place to be."

"During my vacation in Mexico on the stunning Mayan Riviera, I had the pleasure of staying at the unique and enchanting La Valise hotel. The property is beautifully divided into two areas: one right on the beach with breathtaking ocean views, and the other nestled deep in the lush jungle, offering a serene and immersive nature experience. I chose the Rattan Suite (nr 10), and it couldn't have been a better decision. The design was both elegant and authentic, with natural textures, artisanal touches, and a seamless connection to the surrounding environment. Waking up to the sounds of the jungle and falling asleep to the distant rhythm of the waves was simply magical. Every detail of the stay felt thoughtfully curated, and the atmosphere was peaceful, luxurious, and inspiring. La Valise is truly a hidden gem - the perfect blend of comfort, nature, and style. Dear La Valise Team, Thank you for the lovely and relaxing time at La Valise - even if it was unfortunately short. Everything was perfect. I hope to return one day for a longer stay! Gracias! ."

"Where do I even start? I have traveled all over the world and I must say Tulum has my heart. We spent our trip at La Valise and when I say the service, grounds, location, and staff were absolutely amazing. I cannot stress this enough. Josephine and Emily welcomed us with the friendliness and helpful service we have ever experienced. They helped us with everything we needed, checked in with us if we needed breakfast or help with luggage or a taxi. They really made our trip so special. We fell truly cared about and we thank them and love them so much! Thank you J and E! The food at the hotel and nearby restaurants associated with the hotel is the best food we have ever had on vacation. We couldn't stop eating! The hotel atmosphere is truly unique and majestic. This is a perfect location for a secluded romantic getaway or a tranquil Getaway. We will definitely be back!"

"Booked the suite with rolling bed. Issues: stained robes, slow replacement, A/C not working initially, communication issues with staff, and missing welcome wine promised via Expedia booking. Loved the ambiance, left disappointed due to missed expectations given reputation and rate. We were very much looking forward to our stay at your beautiful property, and while we truly appreciated the unique design and overall atmosphere, I wanted to share a few disappointments that impacted our experience. We had booked the suite with the rolling bed, and checked in around 4:00-4:30 PM, hoping to unwind and take a few photos before our 7:30 PM dinner reservation. Unfortunately, several issues took up most of that limited window: When I reached for the robes, both had noticeable yellow stains. I texted the staff for replacements, and also reported that the A/C remote wasn't working-important since the doors cannot be opened with the A/C on. It took nearly an hour to receive the new robes and for someone to look into the A/C issue. While I understand things can take time, the service felt very slow, especially during a time-sensitive part of our stay. ... our booking on Expedia mentioned a complimentary bottle of wine in the suite, which we never received-something I had been looking forward to after the delays ... I left feeling disappointed that we weren't able to take the photos I envisioned, especially given the reputation and rate of the property. We were very much looking forward to our stay at your beautiful property, and while we truly appreciated the unique design and overall atmosphere, I wanted to share a few disappointments that impacted our experience. We had booked the suite with the rolling bed, and checked in around 4:00-4:30 PM, hoping to unwind and take a few photos before our 7:30 PM dinner reservation. Unfortunately, several issues took up most of that limited window. Dear La Valise Team, We were very much looking forward to our stay at your beautiful property, and while we truly appreciated the unique design and overall atmosphere, I wanted to share a few disappointments that impacted our experience. We had booked the suite with the rolling bed, and checked in around 4:00-4:30 PM, hoping to unwind and take a few photos before our 7:30 PM dinner reservation. Unfortunately, several issues took up most of that limited window: When I reached for the robes, both had noticeable yellow stains. I texted the staff for replacements, and also reported that the A/C remote wasn't working-important since the doors cannot be opened with the A/C on. It took nearly an hour to receive the new robes and for someone to look into the A/C issue. While I understand things can take time, the service felt very slow, especially during a time-sensitive part of our stay. Additionally, while I was getting ready, the staff troubleshooting the A/C appeared to be having a serious conversation about The A/C, which made the situation feel uncomfortable. Lastly, our booking on Expedia mentioned a complimentary bottle of wine in the suite, which we never received-something I had been looking forward to after the delays. While we truly loved the ambiance and would have enjoyed staying longer, I left feeling disappointed that we weren't able to take the photos I envisioned, especially given the reputation and rate of the property. Thank you for taking the time to read"

"le lieu est incroyable, le design est bien pensé, la piscine chauffée ! le personnel est à l'écoute et très serviable, d'une gentillesse incroyable! la chambre est nettoyée deux fois par jour et le lit qui sort sur la terrasse est un vrai plus ! rien."

"Everything was perfect during our stay. The room was amazing, the hotel is beautiful, minimalist elegant architecture with nature being the spotlight. Very quiet and relaxing atmosphere. The staff is extremely friendly and helpful. Special thank..."

"Absolutely loved La Valise Tulum! The vibe is relaxed and bohemian. Perfect if you're looking to unwind and disconnect. The wellness activities (yoga, meditation) were amazing. Food options were great with lots of fresh, local ingredients."

"Food quality exceeded expectations. Fresh ceviche, local fish, and creative cocktails. Breakfast buffet had great variety."

"Best beach hotel experience I've had. La Valise Tulum nails the balance between luxury and laid-back vibes. Staff genuinely care, food is incredible, and the beach is paradise. Worth every cent."

"Family-friendly with great activities for kids. Safe beach area, fun pool, and staff who genuinely care about families."