Frequently Asked Questions
Everything you need to know about Tulum
How do I get to Tulum?
The nearest airport to Tulum is Cancun International Airport, about a 1.5 to 2-hour drive away. From there, you can rent a car, take a bus (ADO is the main bus line), or arrange a private shuttle. If you're coming from Playa del Carmen or Cancún, colectivos (shared vans) are a budget-friendly option.
When is the best time to visit?
The best time to visit Tulum is from November to March. During these months, the weather is warm but not too hot, and there's less chance of rain. Keep in mind this is also the high season, so expect more crowds and higher prices. If you prefer fewer tourists and don't mind a bit of rain, May to early October offers lower rates.
What are the must-visit attractions in Tulum?
Definitely check out the Tulum Ruins, an ancient Mayan city on a cliff overlooking the sea. The Gran Cenote is perfect for snorkeling and swimming in crystal clear waters. Don't miss the Sian Ka'an Biosphere Reserve for amazing wildlife, and for a unique beach experience, visit Playa Paraíso. End your day by exploring the Tulum Art Club for local art and culture.
Is Tulum safe for tourists?
Yes, Tulum is generally safe for tourists. Like any travel destination, it's important to stay aware of your surroundings, especially at night. Avoid isolated areas after dark and keep your belongings secure. Drinking water from sealed bottles is recommended, and using common sense will help you stay safe during your visit.
What's the best way to get around Tulum?
Renting a bicycle is a popular and eco-friendly way to explore Tulum and its surroundings. For longer distances, taxis are readily available but be sure to agree on the fare before starting your trip. If you're planning to visit nearby attractions or cenotes, renting a car might be the most convenient option.
Can I use US dollars in Tulum, or should I exchange money?
While many places in Tulum accept US dollars, you'll generally get a better exchange rate by paying in Mexican Pesos. It's easy to exchange money at local currency exchange offices, banks, or withdraw pesos from ATMs. Using pesos is especially recommended for smaller purchases and when dining out.
What's the food scene like in Tulum?
Tulum's food scene is a vibrant mix of traditional Mexican cuisine, Mayan dishes, and international options, with a focus on fresh, local ingredients. Don't miss the chance to try seafood tacos, ceviche, and the local delicacy, cochinita pibil. Many restaurants also offer plant-based and vegan options, staying true to Tulum's eco-conscious vibe.
Are there any cultural etiquette tips I should be aware of?
In Tulum, and Mexico in general, it's customary to greet people with a polite 'Buenos días' in the morning or 'Buenas tardes' in the afternoon. Tipping is also a common practice; 10-15% is standard in restaurants if service charge isn't included. When visiting sacred Mayan sites or cenotes, showing respect for the environment and local customs is appreciated.
What kind of accommodation options are available?
Tulum offers a wide range of accommodation options, from eco-friendly boutique hotels like La Valise Tulum and La Zebra Tulum, to luxury resorts, charming B&Bs, and hostels for budget travelers. Many places emphasize sustainability and blend seamlessly with the natural surroundings, offering a unique stay experience.
How is the internet connectivity in Tulum?
Internet connectivity in Tulum can vary. Most hotels, restaurants, and cafes offer Wi-Fi, but the speed and reliability can differ. If you need consistent internet for work or other purposes, consider purchasing a local SIM card with a data plan or renting a portable Wi-Fi device during your stay.
What are the best outdoor activities in Tulum?
Tulum is a haven for outdoor enthusiasts. Apart from swimming and sunbathing at the stunning beaches, you can snorkel in the cenotes, go kite surfing, paddle boarding, or scuba diving in the Caribbean Sea. Biking is another great way to explore the local area, including the nearby ruins and nature reserves.